Location: Romulus, MI (Detroit Airport) Shift: 2nd
The Operations Manager is responsible for the management and operation of the properties and staff as directed by the clients and in accordance with the standards and procedures of JLL.
Duties: Provides daily leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety Develop and maintain positive client relationship Conflict resolution and solution analysis Provides contract compliance management and quality control Responsible for JLL Engineering compliance program Preparation of detailed budgets for Facility Manager as requested Preparation of regular and ad-hoc reports Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction People Manager of hourly technicians. Time approval Ability to create Performance Reviews/performance management of team, Goal Setting and Team OCP initiatives Strong Communication & Administrative Skills Able to problem solve and partner with JLL resources to support the team
Qualifications: 3 Years Trade or 3 Years Engineering encouraged Applicable codes, laws and regulations Ability to effectively use computers and computer programs (including use of Microsoft Office Suite) Skill in use of the internet to navigate to and use web based applications. Ability to use handheld electronic devices (PDA, Blackberry, cell phone, etc.) Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Ability to bend, sit, knell, squat, stand, reach and lay as required to access equipment components for extended periods of time. On property role - not hybrid or remote JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.