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Contract Manager
Pontiac, MI
Job Description
Program Analysis and Development
Oversee service level agreements and compliance by ensuring all standards are maintained.
Assess and build annual initiatives that provide detailed strategies that identify objectives, leveraged spend (in association with Jones Lang LaSalle strategies), and milestone timelines.
Provide data analysis and reporting as required
Manage strategic plans by providing recommendations, negotiating contracts in support of Sourcing lead.
Manage contract close-out, extension or renewals
Develop, implement and maintain a supplier diversity program in accordance with client and company requirements. Mentor/educate suppliers through meetings.
Conduct local and regional performance review meetings, when requested, and, contract compliance
Support corporate or client mandated initiatives by preparing and executing on project plans
Support preparation of budget information for all fixed contracts.
Analyze price proposals, financial reports and other data to determine the reasonability of price and contractor capabilities.
Monitor competitive terms. Monitor customer satisfaction with our terms and conditions and contracting practices. Recommend changes.
Establish work priorities, assign deliverables and resolve issues with teams, temporary help and/or project-specific dedicated personnel to assure client/customer satisfaction
Relationship Management
Closely participate with the client and Jones Lang LaSalle team to drive both immediate and sustained benefits to the client.
Responsible for communication, coordination and implementation of local and regional initiatives and contract negotiations to suppliers and operations team
Key communication liaison with client team and JLL team providing guidance and counsel on contractual terms.
Improve communications with operations team by being proactive and managing internal and external customer expectations.
Partner with Legal, Finance and Risk Management on contractual requirements.
Program Management
Provide management, detailed instruction and continuous follow-up to support the operations teams in standardized RFP/bid and contract processes.
Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.
Ensure compliance to sourcing and contracting policies and procedures.
Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes are formally reviewed and approved by legal/risk management.
Any and all other duties and tasks assigned.
Knowledge, Skills & Abilities
Education/training
Bachelor's Degree in Business, Purchasing and/or Supply Chain Management or equivalent experience supporting real estate or facilities services
Years of relevant experience
3-5 years of sourcing/ contract management experience
Seven+ years of experience in sourcing / contract management preferred
Skills and knowledge
Experience preparing, managing and evaluating the RFP Process for goods and services required, including demonstrated experience to negotiate contracts with suppliers, with technical support provided by the account team
Other abilities
Strong oral and written communication skills
Excellent PC skills, proficient in all MS applications
Excellent Inter-personal skills, organization skills, strong analytical ability, proven ability to lead teams in a decentralized environment
Benefits:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
401(k) plan with matching company contributions
Medical, Dental & Vision Care
6 weeks of paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible Work Arrangements may be available
Executive Benefits
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Oversee service level agreements and compliance by ensuring all standards are maintained.
Assess and build annual initiatives that provide detailed strategies that identify objectives, leveraged spend (in association with Jones Lang LaSalle strategies), and milestone timelines.
Provide data analysis and reporting as required
Manage strategic plans by providing recommendations, negotiating contracts in support of Sourcing lead.
Manage contract close-out, extension or renewals
Develop, implement and maintain a supplier diversity program in accordance with client and company requirements. Mentor/educate suppliers through meetings.
Conduct local and regional performance review meetings, when requested, and, contract compliance
Support corporate or client mandated initiatives by preparing and executing on project plans
Support preparation of budget information for all fixed contracts.
Analyze price proposals, financial reports and other data to determine the reasonability of price and contractor capabilities.
Monitor competitive terms. Monitor customer satisfaction with our terms and conditions and contracting practices. Recommend changes.
Establish work priorities, assign deliverables and resolve issues with teams, temporary help and/or project-specific dedicated personnel to assure client/customer satisfaction
Relationship Management
Closely participate with the client and Jones Lang LaSalle team to drive both immediate and sustained benefits to the client.
Responsible for communication, coordination and implementation of local and regional initiatives and contract negotiations to suppliers and operations team
Key communication liaison with client team and JLL team providing guidance and counsel on contractual terms.
Improve communications with operations team by being proactive and managing internal and external customer expectations.
Partner with Legal, Finance and Risk Management on contractual requirements.
Program Management
Provide management, detailed instruction and continuous follow-up to support the operations teams in standardized RFP/bid and contract processes.
Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.
Ensure compliance to sourcing and contracting policies and procedures.
Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes are formally reviewed and approved by legal/risk management.
Any and all other duties and tasks assigned.
Knowledge, Skills & Abilities
Education/training
Bachelor's Degree in Business, Purchasing and/or Supply Chain Management or equivalent experience supporting real estate or facilities services
Years of relevant experience
3-5 years of sourcing/ contract management experience
Seven+ years of experience in sourcing / contract management preferred
Skills and knowledge
Experience preparing, managing and evaluating the RFP Process for goods and services required, including demonstrated experience to negotiate contracts with suppliers, with technical support provided by the account team
Other abilities
Strong oral and written communication skills
Excellent PC skills, proficient in all MS applications
Excellent Inter-personal skills, organization skills, strong analytical ability, proven ability to lead teams in a decentralized environment
Benefits:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
401(k) plan with matching company contributions
Medical, Dental & Vision Care
6 weeks of paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible Work Arrangements may be available
Executive Benefits
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3 to 5 years
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