Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Manage the development of CRA and other related regulatory strategic planning across all markets and ensure mitigation of compliance risk related to changes to the bank's business strategies, CRA assessment areas, or as a result of regulatory examinations. This includes directing and owning initiatives for regulatory changes to ensure implementation and compliance with ne

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Conduct business change risk assessments (i.e., new products/services, business process changes, strategic initiatives, regulatory changes, privacy assessments, etc.) including building and managing an intake process, maintaining relevant documentation, tracking and monitoring status of assessments and timely communication with key stakeholders. Understand the change mana

Product Management Implement approved product strategy's Develop recommendations for products and/or product enhancements Assist with competitive positioning and integration into sales process Manage performance within key financial metrics. Project Management Assist and/or lead project planning process Form and manage project teams across department and/or Bank Assist wi

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Provide strategic consulting on change management decisions resulting in reorganizations and reductions in force, including analysis, employee communication plans, notification review, regulatory compliance with applicable laws and coordination with outplacement services. Develop and implement effective employee relations and mandatory compliance training to appropriate a

Responsible for executing multiple sourcing projects through cross functional collaboration and a disciplined approach to project management that enables consistent execution of the sourcing process. Present analysis around cost savings opportunities to Senior Management for consideration; responsible for tracking and reporting of spend and benefit (value/savings). Develo

Portfolio & Risk Management Serves as the Credit officer for the assigned portfolio. Manages the credit quality to ensure the Bank's interest is protected by managing to the expected loss as established by Comerica Bank's senior management. Monitors the performance of the portfolio according to established metrics. Comprehends automated scoring model and rules and corresp

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Performs tasks related to customer dispute resolution and balancing of transaction processing errors, with a working knowledge of research and resolution processes specific to Enterprise Payments Investigations. Performs analysis, troubleshoots, and resolves case types in one of the following channels Visa, ACH, Wire, or Paper Investigations. Responsible for individual wo

Supports Third Party Risk by validating risk assessments, resolution of past due assessments, and participating in the management of supplier business reviews. Supplier Management Manage suppliers by conducting weekly/quarterly reviews, scorecard performance reviews. Maintain governance plan. Customer Service Provide customer service to Comerica employees by working on es

Supplier Management Daily management of assigned national contracts. Gather and analyze data and proactively make recommendations regarding process improvements, cost savings opportunities, etc. Monitor compliance with terms of agreement. Prepares quarterly (Performance Management KPIs, SLAs, Spend. Coordinates with Third Party Risk on analysis of selected suppliers. Othe

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation